VoIP and PBX Solutions

Future IT Solutions offers a cost effective VoIP and PBX solutions for small/medium/large businesses. Future IT Solutions' VoIP and PBX solution helps clients to realize the significant savings in telecommunications costs, both from equipment and call perspectives.

Why make VoIP Calls

1. Lower Call Costs

   • Cheap Off-net Calls: VoIP Service providers usually terminate off-net calls at rates that are considerably lower than those of traditional Telecom's. Future IT Solutions rates are typically 50% cheaper than Telkom and the Mobiles for Domestic Calls.

   • Free On-Net Calls: VoIP on-net calls are usually free. Multiple branches of the same company on the Future IT Solutions VoIP network, or suppliers/customers on the Future IT Solutions VoIP network, call one another for free. Many other providers charge between branch to branch calls.

   • Free International Roaming: International roaming on VoIP is usually free. Because VoIP is internet-based, calls placed while travelling in foreign countries are still billed at exactly the same rates as they are in South Africa and in SA currency; no additional roaming charges apply. However, foreign data charges apply to VoIP data as they do to any other form of data consumption.

2. Lower Infrastructure Costs

   • Network Infrastructure
     Because VoIP is just another IP-based service like smtp (email), ftp (file transfer), http (browsing) etc. it can be carried together with all other data on coverged IP networks. VoIP therefore reduces cabling requirements and improves bandwidth efficiency by eliminating the need for:
     a) Dedicated voice network cabling on the customer’s site by migrating voice traffic to the customer’s LAN, and
     b) Dedicated Analogue, BRI (basic rate ISDN) and PRI (primary rate ISDN) lines to the voice service provider by migrating voice trunk traffic to the customer’s broadband connection (WAN).

   • Voice Infrastructure
     The Capex requirements of extensions on VoIP and PBX are lower than on traditional, analogue PBXs. VoIP and PBX may run on commodity hardware such as PCs (e.g. the popular Asterisk open-source PBX), and use standard interfaces instead of closed architectures.

3. Increased Functionality

   • Cross Platform: Unlike a fixed-line or mobile service, a VoIP user can use virtually any internet-enabled device to make and receive calls on his/her VoIP Account. i.e. PCs and laptops (using VoIP “softphone” software), mobile phones & tablets (using VoIP Apps) and VoIP desk phones.

   • Easy Relocation & No Geographical Limitation: Not only can a VoIP account be shared across multiple devices, it is also accessible from wherever an internet connection is available – even overseas.

   • Unified Communications: Business VoIP Solutions have evolved into unified communications services that treat all communications – phone calls, faxes, voice mail, e-mail, web conferences and more – as discrete units that can all be delivered via any means and to any IP-capable device, including PCs, handsets, cell phones and tablets.

4. Convenience

   • User Manageability: VoIP devices have simple, intuitive user interfaces, so users can often make simple system configuration changes. VoIP service providers usually provide comprehensive online self-management applications to their customers, allowing them to manage their VoIP accounts.
   • Choice: Unlike a fixed-line or mobile service, a customer can elect to sign-up for their voice (VoIP service with a service provider other than one providing their access connectivity.
   • Levelling the Playing Field for SMEs: Smaller companies can adopt a large organizational image by having a single office with multiple national or international phone numbers while gaining increased functionality and flexibility and saving costs.